KNOW BEFORE YOU GLOW

Frequently Asked Questions

GENERAL INFO

Q: Where is the Merriweather Symphony of Lights held?

A: Merriweather Post Pavilion, 10475 Little Patuxent Pkwy, Columbia, MD 20144. The line for the drive through starts on the intersection of Broken Land Parkway and Hickory Ridge Road. Follow instructions from the Howard County police and/or our employees directing traffic. View the entire map here.

Q: How long is the course?

A: Approximately 1 mile.

Q: Can you walk through the display or is this only permitted during special events?

A: Walking through the light displays is a fantastic way to experience the Symphony of Lights! Walking is only permitted during our Walk Through Nights.

Q: Do I have to purchase my ticket in advance or can I buy one at the entrance?

A: For Walk Through Nights, advance purchase is mandatory as capacity is limited. For regular Drive Through, advance purchase is not necessary but highly encouraged for a contactless experience.

Q: Help! I lost/deleted/haven't received my ticket after purchasing online, what do I do?

A: We can resend your confirmation email or we can look you up by name/email address on the day of your visit.

Q: What radio frequency do I tune in to for event information and holiday music while I drive through?

A: 105.5FM

Q: Are private group rentals available?

A: No, private group rentals are not available. 

Q: Is the Symphony of Lights still run by the Howard County General Hospital?

A: No. However, a portion of proceeds still benefit the Howard County General Hospital.

Q. So, what exactly does the Symphony of Lights support then?

A: By purchasing a ticket to any Symphony of Lights event, you are supporting Howard County General Hospital and the Downtown Columbia Arts and Culture Commission. Not to mention ensuring that the Symphony of Lights is around for generations to come!

Q: What is the weather policy?

A: All events occur rain, shine or snow. In the unlikely event of a cancellation, a message will be posted on the Symphony of Lights social media pages, and an email will be sent to registered guests. So make sure to follow us on Facebook and Instagram!

Q: Is there a Symphony of Lights contest?

A: Yes! Not just 1 but 3 games this year, click here for all the details.

PRICING

Q: What are the prices for the events?

A: $20 per vehicle during regular drive through days. $12 per person for Festive Families and $10 for Tail Lights. $15 per person or $50 family 4-pack for Midnight on the Hour.

Q: Are listed prices per person or per car?

A: Prices are per vehicle, and prices for walk through nights are per person.

Q: Do you accept credit cards or cash only?

A: Credit cards and cash are accepted for drive through. All walk through tickets must be purchased online in advance.

Q: Do you accept any other form of payment?

A: No, other forms of payment such as checks and money orders are not accepted.

Q: Do you offer any discounts?

A: We offer discounts for military and frontline workers.

Military and veterans: drive thru tickets are $10 per vehicle on Thursdays (except Christmas Eve). Valid with ID only at the gate.

Q: Do you offer group discounts?

A: No.

Q: What is your refund policy?

A: Refunds are not available.

DRIVE THROUGH

Q. Where is the drive-through entrance?

A. The entrance to the drive through is at the intersection of Broken Land Parkway and Hickory Ridge Road. Click here to view a map. However, with the massive turnout this pandemic year, the Howard County police change the traffic pattern constantly to accommodate attendees. Please follow their direction when you get to the area.

Q: I bought a ticket, but was unable to pick a date. When should I come?

A: Our drive through tickets are valid any night, except walk through nights. Just show up!

Q. How long is the line?

A. Please review our wait times calendar here. We also provide on-the-hour wait times on weekends and holidays on our Facebook and Instagram.

Q. We want a completely contactless experience. How do we show our ticket without rolling down our window?

A. Our scanners are able to check your ticket through the glass. Either hold up your mobile device or printed ticket window and you should be good to go!

Q: Can buses, limos and dual axle vehicles drive through the course?

A: No, these vehicles cannot be accommodated due to the width of the driving course. Regular 15 passenger vans are accepted.

Q: What is the Symphony of Lights radio channel for listening to event information and holiday music while driving through the display route?

A: 105.5FM

Q: Are the lights open on Thanksgiving, Christmas Eve and Christmas Day?

A: Yes, the drive through is open for all holidays.

WALK THROUGH

Q: Do we have to arrive when the event begins or can we start our walk at any time the event is open?

A: No, you may not start your walk at any time. Due to COVID-19 and to keep with government-mandated guidelines, we have limited our ticket sales to 10 minute intervals. When you purchase your walk through ticket, you must choose a slot and you are only allowed to enter within 10 minutes of your ticket's start time.

Q. Do I have to purchase a ticket for my child who is under 3 years old (for head count purposes)?

A: No, our capacity count already takes children into account.

Q. How much time do we have to go through the course?
A: You can go as fast or as slow as you want. Please just keep social distance and be respectful of everyone's space!

Q. Where is parking?

A. Merriweather lots 2-4. Click here for directions and info.

Q. Do I have to wear a face mask?

A: Yes, face coverings are mandatory at all times.

Q: Will there be food and drinks?

A: Unfortunately, due to COVID-19, we will not be offering food and drinks this year.

Q: What is the refund policy for walk through nights?

A: Refunds are not available for any Symphony of Lights events.

Q: Can you push strollers or wagons through the course?

A: Yes; children in strollers, wagons, baby carriers and backpacks are welcome.

Q: Are dogs allowed?

A: Dogs are only allowed during Tail Lights, with the exception of service animals.

WAS YOUR QUESTION NOT ANSWERED HERE?

Ask us your question(s) directly on Facebook or Instagram! Alternatively, please send an email to info@merriweatherlights.com.

 
 
 
 

© 2020 Merriweather Symphony of Lights. All Rights Reserved. Site design by Kai Creative Co.

CONTACT

LOCATION

Merriweather Post Pavilion

10475 Little Patuxent Parkway

Columbia, Maryland 21044

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